Florence Utilities Gas & Water Department, City of Florence

Provider briefing

How this utility’s billing works

Florence Utilities Gas & Water Department, City of Florence operates as a municipal department serving Florence and portions of Lauderdale County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing-block metered rates. The latest water schedule publicly linked by Florence is effective July 1, 2023: residential urban water is $5.02 per 1,000 gallons for the first 3,000 gallons, $4.41 for the next 4,000, then lower blocks; the 5/8-inch meter minimum is $15.06 and includes a 3,000-gallon allowance. The City has discussed a later water/wastewater increase, but the reviewed pages do not expose a fully itemized 2026 schedule.. Bills are generated monthly; florence utilities’ payment materials describe the utility bill and budget-billing program around monthly bills and a single monthly due date., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a fully verified 2026 water-and-sewer total because the official site currently exposes the detailed July 1, 2023 schedule while describing a later proposed increase without publishing a complete 2026 residential table. Under the linked 2023 water schedule alone, a 5/8-inch residential account using 6,000 gallons is approximately $28.29 ($15.06 minimum covering 3,000 gallons plus 3,000 gallons at $4.41), before wastewater and later adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Florence bills water and wastewater as municipal utility services, but the reviewed current public page does not provide a 2026 sewer calculation or winter-average formula in text. The linked rate ordinance separates residential urban/rural wastewater service charges and minimum charges by meter size; customers should use the current bill or contact Customer Service at 256-760-6512 for the address-specific wastewater schedule.

Meter and infrastructure notes

A dedicated this detail was not publicly posted. For a verified water-meter technology and route schedule. Florence’s AMI FAQ describes advanced radio meters for the Electricity Department and says the water department will receive leak notifications sooner, but it does not state that the water CWS itself uses hourly AMI or identify a monthly water meter-read method.