Public Water Authority
Madison Utilities Water and Wastewater
Serving Madison and surrounding service areas
Population served
54,114 people (EPA SDWA queue estimate for AL0000885)
State system code
FIPS 01
Billing frequency
A dedicated this detail was not publicly posted. The reviewed official landing page did not state a universal billing interval.
Provider briefing
How this utility’s billing works
Madison Utilities Water and Wastewater operates as a public water authority serving Madison and surrounding service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered municipal water and wastewater charges under Madison Utilities rate schedules; complete 2026 residential tiers were not exposed in the reviewed page.. Bills are generated a dedicated this detail was not publicly posted. the reviewed official landing page did not state a universal billing interval., and a typical residential cost reference is A dedicated this detail was not publicly posted. No verified 5,000-7,000 gallon household calculation was exposed.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The utility provides both water and wastewater, but the reviewed pages did not expose the current sewer formula or any winter-average rule.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed official pages did not identify the meter technology or reading interval.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Use the emergency contact published by Madison Utilities for active breaks or leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Madison and surrounding service areas
Madison Utilities Water and Wastewater is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.