Notice and timing
How delinquency is handled
Grace period after the due date
Twenty-five days after the bill is rendered under the shared Fairbanks Utilities tariff language indexed for the affiliated utilities; interest begins on day 26. The provider's customer page instructs customers to use the due date printed on the bill and does not promise an additional general grace period.
Late-fee calculation
The shared Alaska tariff rules state that a past-due account accrues interest at 10.5% annually, or 0.875% per month, beginning on the 26th day after the bill is rendered. An account is treated as delinquent if unpaid within 40 days after rendering; collection costs and actual attorney fees may be added where authorized. The exact CUC tariff sheet and customer classification control if a later RCA filing changes those terms.
Disconnection timeline
The published tariff sequence is bill rendered, 25-day past-due point, interest beginning on day 26, and delinquency at 40 days if unpaid. The customer portal says a disconnection notice supplies a scheduled date; customers who pay within five business days of that date must call Customer Service to ensure the service is not disconnected. The public CUC page does not expose one fixed day-count from rendering to physical shutoff, so the notice's scheduled date and the effective RCA tariff govern.