Payment channels

Pay EPCOR Arizona - San Tan Water District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as EPCOR My Account. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-800-383-0834; EPCOR publishes an interactive voice-response system for credit-card payment.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text enrollment keyword is published on the reviewed San Tan rate and payment pages. Customers can use My Account, AutoPay, bank bill-pay, or phone IVR; the company separately offers paperless billing and account notifications.

Mail-in address

EPCOR AZ, PO Box 37782, Boone, IA 50037-0782. Make checks payable to EPCOR and include the account information from the monthly bill.

Counters, drop boxes, and office hours

The reviewed EPCOR San Tan pages identify online, phone, mail, bank, and AutoPay channels but no current public walk-in cash counter or drop-box schedule. Customers should call 1-800-383-0834 for authorized in-person payment locations.

Accepted digital instruments

What you can use online

My Account and AutoPay support bank-account payments; phone IVR accepts a valid credit card. EPCOR also supports online account management and bank bill-pay. The reviewed pages do not list Apple Pay, Google Pay, or specific card brands beyond credit-card IVR.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. On the reviewed EPCOR San Tan payment page. EPCOR states online transactions should be allowed two business days to process but does not state a 2026 convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by EPCOR Arizona - San Tan Water District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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