Municipal Department
City of Fort Smith Utility Department - Water Utilities
Serving Fort Smith, Arkansas
Population served
86,209 people
State system code
FIPS 05
Billing frequency
Monthly. The city describes monthly water and sewer bill charges, with separate base and volume components.
Provider briefing
How this utility’s billing works
City of Fort Smith Utility Department - Water Utilities operates as a municipal department serving Fort Smith, Arkansas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers measured in CCF: residential water is $2.28/CCF for 1-5 CCF, $2.96/CCF for usage above 5 through 15 CCF, and $3.35/CCF above 15 CCF, plus the meter-size base fee. One CCF equals 748 gallons.. Bills are generated monthly. the city describes monthly water and sewer bill charges, with separate base and volume components., and a typical residential cost reference is About $113.50 for 7,000 gallons before sanitation and taxes, using the published 9.36 CCF conversion, a 5/8- or 3/4-inch water base of $4.97, tiered water volume, a $4.50 sewer base, and $8.45/CCF sewer volume; actual bills also include the city's sanitation charge.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer has a $4.50 base and $8.45 per CCF. For April-October, the city uses the lower of actual current water use or the average monthly water usage from the prior November-March winter period, limiting the impact of outdoor irrigation on sewer charges.
Meter and infrastructure notes
The reviewed city pages describe monthly metered usage and CCF billing but do not identify a universal AMI/AMR technology or hourly transmission schedule. The monthly bill and utility meter record remain authoritative.
Emergency water support
Report a leak or water emergency
479-784-2342 for water/sewer emergencies and leak reporting.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Fort Smith, Arkansas
City of Fort Smith Utility Department - Water Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.