Municipal Department
AZUSA LIGHT AND WATER
Serving Azusa
Population served
Approximately 110,044 people served by Azusa Light & Water.
State system code
FIPS 06
Billing frequency
Monthly. Azusa states that bills are mailed approximately at the same time each month and payment is due 20 days from the original billing date.
Provider briefing
How this utility’s billing works
AZUSA LIGHT AND WATER operates as a municipal department serving Azusa. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed meter/service charge plus metered commodity usage in CCF/HCF, with increasing Tier 1–3 charges. Azusa’s 2026 rule materials also provide a Commodity Drought Rate Schedule that can apply after the General Manager declares a drought phase and gives 30 days’ written notice; the updated 2026 rate schedule applies to bills rendered from August 1, 2026 and each July 1 thereafter.. Bills are generated monthly. azusa states that bills are mailed approximately at the same time each month and payment is due 20 days from the original billing date., and a typical residential cost reference is A dedicated this detail was not publicly posted. For an exact 2026 5,000–7,000-gallon total because the current August 1, 2026 schedule varies by meter size, tier, and any declared drought phase. The official rates page and account portal should be used for the customer’s meter-specific calculation.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Azusa Light & Water’s reviewed rate materials describe potable water, electric, and related utility charges but do not publish a universal municipal wastewater/sewer calculation for the water account. Customers should not infer a sewer percentage from the water bill.
Meter and infrastructure notes
Azusa’s current rules include an AMI opt-out charge, indicating advanced metering infrastructure is deployed or available. The reviewed pages do not publish a universal residential read calendar; account readings and consumption history are available through the online system.
Emergency water support
Report a leak or water emergency
626-812-5225; during business hours staff handle emergencies, and after-hours calls are automatically forwarded to an answering service that dispatches crews for water or electric problems.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Azusa
AZUSA LIGHT AND WATER is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.