Public Water Authority
Citrus Heights Water District (CHWD)
Serving Citrus Heights, Fair Oaks, Orangevale, Carmichael and portions of Roseville served by CHWD
Population served
67,818 people (EPA SDWA queue estimate for CA3410006; CHWD reports more than 20,000 service connections)
State system code
FIPS 06
Billing frequency
Bi-monthly, every two months. CHWD is fully metered and each bill includes a bi-monthly service charge plus a charge for consumption.
Provider briefing
How this utility’s billing works
Citrus Heights Water District (CHWD) operates as a public water authority serving Citrus Heights, Fair Oaks, Orangevale, Carmichael and portions of Roseville served by CHWD. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform volumetric rate plus meter-size fixed charges and a Project 2030 dedicated charge. Effective 2026, usage is $1.38 per unit, where one unit is 100 cubic feet or 748 gallons. For a domestic 3/4-inch meter, the bi-monthly service charge is $71.57 and the Project 2030 charge is $6.90; the Board later voted no water-rate increase for the remainder of 2026 and 2027.. Bills are generated bi-monthly, every two months. chwd is fully metered and each bill includes a bi-monthly service charge plus a charge for consumption., and a typical residential cost reference is For a typical 3/4-inch domestic meter using about 6,000 gallons in a two-month period (approximately 8 units), the 2026 water bill is about $89.51 per two months ($44.76 monthly average): $71.57 service + $6.90 Project 2030 + $11.04 usage. CHWD does not provide sewer service in the reviewed materials, so this is water-only.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. CHWD's reviewed service and rate pages describe potable-water metering and billing, not a CHWD wastewater/sewer charge. Sewer, if present at the address, is billed by another provider and is not calculated by CHWD's published schedule.
Meter and infrastructure notes
CHWD became fully metered for residential billing in 2008 and bills every two months. The reviewed pages describe meter replacement and a service charge covering meter reading but do not identify AMI/AMR technology, transmission interval or fixed field-reading schedule.
Emergency water support
Report a leak or water emergency
(916) 725-6873. When the office is closed, the recorded line provides the emergency number for service; CHWD identifies this as the water-emergency route rather than publishing a separate static hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Citrus Heights, Fair Oaks, Orangevale, Carmichael and portions of Roseville served by CHWD
Citrus Heights Water District (CHWD) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.