Municipal Department
City of Burbank Water and Power - Water Division
Serving Burbank
Population served
105,603
State system code
FIPS 06
Billing frequency
Monthly. BWP's water-rate page defines monthly availability and quantity charges; the combined BWP bill may include water, power, sewer and other City services.
Provider briefing
How this utility’s billing works
City of Burbank Water and Power - Water Division operates as a municipal department serving Burbank. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly water availability charge plus tiered quantity and Water Cost Adjustment Charge. Effective January 1, 2026, a 1-inch-or-smaller residential meter has a $24.87 monthly availability charge; the first 8 HCF is $1.785 per 100 cubic feet, the next 12 HCF $3.491, and additional HCF $4.315, plus WCAC $2.825 per 100 cubic feet. One HCF is 748 gallons.. Bills are generated monthly. bwp's water-rate page defines monthly availability and quantity charges; the combined bwp bill may include water, power, sewer and other city services., and a typical residential cost reference is Approximately $78 per month for a 1-inch-or-smaller account using 6,000 gallons (about 8.02 HCF), before sewer/refuse and other BWP lines: $24.87 availability plus roughly $14.32 first-tier quantity plus $22.65 WCAC. Actual billed HCF rounding, customer class and current sewer rate change the combined total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Burbank Water and Power bills water separately from the City's sewer/water-reclamation service. The reviewed sewer page describes City wastewater operations but the accessible material does not provide a universal percentage or winter-average formula; customers should use the separate sewer line on the BWP bill.
Meter and infrastructure notes
BWP bills in HCF and the City's customer-account tools can show usage, but the reviewed pages do not identify an AMR/AMI vendor, transmission interval or universal route-read schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed billing/rate pages do not expose a dedicated 24/7 water-leak phone number. Customers should use BWP's emergency/service-request channel or 911 for an immediate public-safety emergency.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Burbank
City of Burbank Water and Power - Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.