Payment channels

Pay City of Daly City Water and Wastewater Resources

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The City links to its utilitybilling.dalycity.org customer portal but the vendor name was not exposed in the accessible page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The reviewed Daly City water-rate page does not publish a dedicated automated payment telephone number. Water & Wastewater Resources customer contact is 650-991-8200.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed current Daly City water-rate and portal-link pages do not publish a text-to-pay keyword or SMS enrollment steps.

Mail-in address

A dedicated this detail was not publicly posted. The reviewed current Daly City water-rate page exposes the Water & Wastewater Resources office at 153 Lake Merced Boulevard, Daly City, CA 94015 but does not publish a separate bill-remittance lockbox address.

Counters, drop boxes, and office hours

Water & Wastewater Resources is at 153 Lake Merced Boulevard, Daly City, CA 94015; the reviewed page lists phone 650-991-8200 but does not publish current counter hours, drop-box locations or a complete accepted-at-desk payment matrix.

Accepted digital instruments

What you can use online

The City provides an online customer portal at utilitybilling.dalycity.org. The reviewed public page does not enumerate card brands, ACH/e-check, digital wallets or AutoPay details.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The current Daly City public rate page does not expose a 2026 portal convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Daly City Water and Wastewater Resources and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →