Municipal Department
City of Fountain Valley Water Billing / Water Division
Serving City of Fountain Valley, Orange County
Population served
56,747 people served by active California community water system CA3010069, according to California Drinking Water Watch. The state registry lists approximately 15,814 residential, 1,009 commercial, and 248 industrial meters and identifies the City of Fountain Valley as the active community water system.
State system code
FIPS 06
Billing frequency
Bi-monthly. The City’s residential water-service policy states that water service charges are payable on a bi-monthly basis. Bills are due upon receipt, and a bill not paid at the billing department in person or by mail by 5:00 p.m. on or before the twentieth day after mailing becomes delinquent; if day 20 falls on a weekend or legal holiday, the next working day controls.
Provider briefing
How this utility’s billing works
City of Fountain Valley Water Billing / Water Division operates as a municipal department serving City of Fountain Valley, Orange County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform metered commodity pricing rather than published increasing blocks. The FY 2026-27 adopted schedule, effective July 6, 2026, charges all customer classes $4.36 per HCF (one HCF is 100 cubic feet) inside the city; reclaimed water is $2.33/HCF and service outside city limits is 150% of the inside-city rate. The schedule states that the commodity rate is set under the City Council-approved water commodity adjustment policy.. Bills are generated bi-monthly. the city’s residential water-service policy states that water service charges are payable on a bi-monthly basis. bills are due upon receipt, and a bill not paid at the billing department in person or by mail by 5:00 p.m. on or before the twentieth day after mailing becomes delinquent; if day 20 falls on a weekend or legal holiday, the next working day controls., and a typical residential cost reference is Using the adopted 2026 commodity rate only, 5,000 to 7,000 gallons equals approximately 6.68 to 9.36 HCF and costs about $29.14 to $40.80 per month for potable-water usage. Adding the adopted residential sewer charge of $7.75 per month produces an estimated water-plus-sewer subtotal of approximately $36.89 to $48.55 per month, before any other bill components, taxes, fees, or rate changes. This is a calculated usage estimate, not a City-promised average bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The FY 2026-27 fee schedule publishes a fixed monthly residential sewer rate of $7.75 for 5/8-inch, 3/4-inch, and 1-inch meters, rather than a winter-average or percentage-of-water formula in the material reviewed. Because residential bills are bi-monthly, that sewer line item generally represents two monthly charges per bill. The schedule also lists a separate residential sewer cost-replacement/extension fee of $931 for 5/8-inch through 2 1/2-inch meters; that is a connection/development charge, not the recurring wastewater bill.
Meter and infrastructure notes
Fountain Valley operates an Advanced Water Metering Infrastructure system. Each meter transmits the previous day’s usage to the network overnight, and the separate Sensus-powered usage portal exposes hourly, daily, weekly, and monthly views, alerts, and leak-identification tools. Usage is reported in cubic feet; 100 cubic feet equals 748 gallons. The current public materials confirm overnight network transmission and AMI radio equipment but do not publish a universal route-reading calendar or a single vendor maintenance interval for every meter.
Emergency water support
Report a leak or water emergency
The City publishes 714-593-4485 as the Water Emergency/after-hours water-service number. During normal billing hours, customers can call Water Billing at 714-593-4420; a water main break or public-works emergency may also be reported through the City’s Public Works channel at 714-593-4600. Call 911 for an immediate life-safety emergency.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Fountain Valley, Orange County
City of Fountain Valley Water Billing / Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.