Payment channels

Pay City of Galt Finance Department – Utility Billing & Collections / Public Works Utilities Division

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as CentralSquare Click2GovCX (the City’s official online-payment link resolves to the Click2GovCX account and one-time-payment application). Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(209) 366-7150; the City instructs customers to call the Finance Department and follow the automated credit-card payment prompts, using the account number shown on the bill. A separate toll-free IVR number is not published.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The City’s current payment-options page publishes online credit-card/e-check payment, automated phone payment, direct bank debit, drop box, and counter payment, but does not publish a Pay by Text product, keyword, short code, or enrollment workflow.

Mail-in address

City of Galt Finance Department, Utility Billing & Collections, 380 Civic Drive, Galt, CA 95632. The City publishes this City Hall address for utility applications and direct-payment materials; a separate payment lockbox or P.O. Box is not stated on the accessible current payment page.

Counters, drop boxes, and office hours

Payments may be made at the Finance Department in Galt City Hall, 380 Civic Drive, Galt, CA 95632, Monday–Thursday 8:00 a.m.–5:30 p.m.; the City is closed Fridays and major holidays. The counter accepts cash, checks, money orders, and debit/credit cards. A front-entrance drop box at City Hall accepts checks or money orders and is processed daily. Customers may also submit start-service documents by mail, drop-off, or hand delivery at the same address.

Accepted digital instruments

What you can use online

The official online service accepts MasterCard, Visa, or a checking account/e-check. Direct Utility Payment allows automatic debit from a checking account, either one-half of the total bi-monthly bill on the fifth of each month (or next working day) or the full bill on the bill due date. Phone prompts support credit-card payment. The City’s current page does not list AmEx, Discover, PayPal, Apple Pay, Google Pay, Venmo, or text-to-pay.

2026 transaction pricing

Convenience fees

The current City pages do not publish a specific 2026 online percentage or flat convenience fee. The City’s fee materials state that credit-card payments may be subject to processor fees, while EFT/direct checking-account payment is free. Exact Click2GovCX card/e-check pricing should be confirmed in the portal before submission.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Galt Finance Department – Utility Billing & Collections / Public Works Utilities Division and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →