Municipal Department
City of Madera Water Division / Utility Billing Division
Serving City of Madera
Population served
66,560 people (EPA SDWA queue estimate for CA2010002)
State system code
FIPS 06
Billing frequency
Bills are due by the 5th of the following month according to the City's utility application materials, indicating a regular monthly billing cycle; confirm the exact statement period on the account bill.
Provider briefing
How this utility’s billing works
City of Madera Water Division / Utility Billing Division operates as a municipal department serving City of Madera. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered municipal water with tiered usage pricing and separate sewer, drainage, solid-waste and street-sweeping charges. The City says the rate plan was designed to reduce usage by approximately 20-28%; the reviewed page links the current schedules and studies rather than reproducing every 2026 tier amount.. Bills are generated bills are due by the 5th of the following month according to the city's utility application materials, indicating a regular monthly billing cycle; confirm the exact statement period on the account bill., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed official rate pages link water and sewer schedules but do not provide a single current 2026 all-in 5,000-7,000 gallon residential total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Madera bills sewer as a separate municipal utility component alongside water. The reviewed current pages do not state a winter-average calculation or a fixed percentage of water intake; customers should use the City's linked sewer-rate schedule and statement line items.
Meter and infrastructure notes
Madera accepts requests for meter checks or maintenance and publishes a water-meter/leak reporting process. The reviewed pages do not identify AMI/AMR technology, transmission interval or fixed reading schedule.
Emergency water support
Report a leak or water emergency
(559) 675-4200 for after-hours water emergencies; (559) 661-5466 for water-service issues, leaks and water-waste reports during regular operations.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Madera
City of Madera Water Division / Utility Billing Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.