Municipal Department
CITY OF ORANGE
Serving ORANGE
Population served
120770 people (EPA SDWIS 2026Q2 active CWS estimate for CA3010027)
State system code
FIPS 06
Billing frequency
Bi-monthly; six utility bills are mailed per year.
Provider briefing
How this utility’s billing works
CITY OF ORANGE operates as a municipal department serving ORANGE. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered consumption pricing by 100 cubic feet (one billing unit equals 748 gallons), plus a fixed meter-size service-capacity charge. Effective January 1, 2026, a standard 5/8- or 3/4-inch meter has a $38.98 bi-monthly capacity charge; single-family tiers are 0-23 hcf at $3.85/hcf, 24-42 at $3.99/hcf, and 43+ at $4.18/hcf, with possible elevation and pass-through charges.. Bills are generated bi-monthly; six utility bills are mailed per year., and a typical residential cost reference is The City’s published rate-study material reports an average customer bill of approximately $162.71 bi-monthly, or about $81.36/month, but this is a whole-utility average rather than a 5,000-7,000-gallon single-family calculation. A precise usage estimate also depends on sanitation, elevation, and pass-through charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sanitation service combines fixed sewer-maintenance and sewer-infrastructure fees, with an additional fixed City-wide street-tree charge based on class. Commercial sanitation uses a volumetric component. The reviewed 2026 rate sheet does not expose a single residential sewer percentage tied directly to clean-water intake.
Meter and infrastructure notes
Regular meter reading resumed March 18, 2026. During the disruption, estimates used the same billing period from the prior two years, or available account history for newer accounts; actual readings are obtained on the next scheduled cycle and automatically reconciled. The reviewed page did not identify AMI/AMR hardware or transmission intervals.
Emergency water support
Report a leak or water emergency
(714) 538-1961, published as the water emergency number; utility billing is (714) 744-2233.
Official starting point
Choose the right next step
Reading this profile
A practical reference for ORANGE
CITY OF ORANGE is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.