Public Water Authority
Indio Water Authority
Serving Indio, Coachella Valley, Riverside County, California
Population served
84,757 people
State system code
FIPS 06
Billing frequency
Monthly. The bill is issued monthly and is due 25 days from the issued date according to the online-payment instructions.
Provider briefing
How this utility’s billing works
Indio Water Authority operates as a public water authority serving Indio, Coachella Valley, Riverside County, California. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Individualized water-budget tiers. Effective January 1, 2026, a 5/8-inch monthly base charge is $16.95; residential Tier 1 is $1.07 per CCF, Tier 2 $1.46 per CCF, and Tier 3 $2.45 per CCF, plus a 6% city utility tax and $0.20/CCF CVWD replenishment assessment.. Bills are generated monthly. the bill is issued monthly and is due 25 days from the issued date according to the online-payment instructions., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a single dollar amount because the residential water-budget allocation determines how much of 5,000-7,000 gallons falls in each tier. At 7,000 gallons (about 9.36 CCF), the 5/8-inch base is $16.95 before applying the account's Tier 1/2/3 allocation, 6% tax, and $0.20/CCF assessment.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Indio Water Authority provides drinking-water billing; the reviewed IWA pages do not establish a universal city sewer charge, winter average, or wastewater percentage tie-in for this record.
Meter and infrastructure notes
IWA's Dropcountr portal provides consumption history and usage-related details, and the authority publishes a meter-reading instructional guide. The reviewed sources do not identify a universal AMI/AMR transmission cadence.
Emergency water support
Report a leak or water emergency
760-391-4051 for emergency after-hours IWA service; customer service is 760-391-4038 during business hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Indio, Coachella Valley, Riverside County, California
Indio Water Authority is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.