Payment channels

Pay La Puente Valley County Water District (LPVCWD)

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Continental Utility Solutions, Inc. / ePayUB third-party automated payment service. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. As a published automated payment IVR. LPVCWD publishes 626-330-2126 for customer service and emergencies but directs customers to the ePayUB online bill-pay link rather than a telephone card-payment system.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. . LPVCWD’s current payment options identify online check/card payment, AutoPay by voided check or online account, in-office payment, mail, and bank bill-pay. The District does not publish a text-to-pay short code, keyword, SMS opt-in, or text-payment authorization procedure.

Mail-in address

La Puente Valley County Water District, P.O. Box 3136, La Puente, CA 91744. Checks and money orders are accepted by mail. The District warns that bank bill-pay payments may take up to 10 business days to reach it, so customers should schedule mailed payments before the printed due date.

Counters, drop boxes, and office hours

The LPVCWD office is at 112 North 1st Street, La Puente, CA 91744. Hours are Monday–Thursday 7:00 a.m.–4:30 p.m. and Friday 7:00 a.m.–3:30 p.m.; the office is closed on alternate Fridays. In-office payment methods are cash, checks, and Visa, Mastercard, or Discover debit/credit cards. By mail, checks and money orders are accepted. The reviewed current payment page does not identify a separate drop box or satellite customer center; customers should confirm any after-hours delivery option with the District.

Accepted digital instruments

What you can use online

Online LPVCWD payment supports checks/electronic bank payment and Visa or Mastercard debit/credit card payment; the ePayUB service also describes recurring bank-account ACH/automatic draft and card AutoPay. In-office staff accept Visa, Mastercard, and Discover cards. LPVCWD’s AutoPay form can be submitted with a voided check, and card AutoPay can be enabled after creating an online account. Apple Pay, Google Pay, and other wallets are not identified in the reviewed materials.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. As a separately disclosed 2026 online convenience fee. LPVCWD publishes the available online check and card methods and the current rate/fee sheet, but the reviewed current public payment page does not state a flat third-party card surcharge or percentage. The District’s published nonpayment and service fees are separate from any potential portal-processing fee; customers should review the ePayUB confirmation screen before submitting a card transaction.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by La Puente Valley County Water District (LPVCWD) and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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