Private Investor-Owned Utility (not-for-profit mutual water company)
Montebello Land & Water Company
Serving Montebello Land & Water Company service territory in Montebello and adjoining Los Angeles County areas; active CWS PWS CA1910091
Population served
26,554 people served by active community water system CA1910091 according to California Drinking Water Watch. The registry lists 3,446 residential, 486 commercial, and 16 industrial metered connections. Montebello Land & Water is a shareholder-based mutual water company rather than a City of Montebello department; the City confirms that several separate water purveyors serve different Montebello parcels.
State system code
FIPS 06
Billing frequency
Bi-monthly (every other month). The April 14, 2026 rules say water bills are mailed every two months, are due and payable upon receipt, and become delinquent after 21 days. The bill is tied to the single person, firm, or corporation responsible for water passing through each meter, and failure to receive the bill does not remove the payment obligation.
Provider briefing
How this utility’s billing works
Montebello Land & Water Company operates as a private investor-owned utility (not-for-profit mutual water company) serving Montebello Land & Water Company service territory in Montebello and adjoining Los Angeles County areas; active CWS PWS CA1910091. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Shareholder mutual-company metered billing with a fixed stock assessment, meter/readiness-to-serve charges, any multifamily-unit charge, and a commodity charge based on water usage. The current rules identify two pressure/rate zones: the higher-elevation Booster Zone and lower-elevation Lower Pressure Zone, with different commodity rates reflecting pumping energy. The company states that the Board sets current stock, meter, and commodity rates and posts notices to shareholders; the official site labels the latest schedule “Water Rates September 1, 2025,” but the exact table values were not text-exposed for a reliable 2026 transcription.. Bills are generated bi-monthly (every other month). the april 14, 2026 rules say water bills are mailed every two months, are due and payable upon receipt, and become delinquent after 21 days. the bill is tied to the single person, firm, or corporation responsible for water passing through each meter, and failure to receive the bill does not remove the payment obligation., and a typical residential cost reference is A dedicated this detail was not publicly posted. As an exact 2026 total because the current September 1, 2025 rate schedule is linked from the official site but its numeric table was not accessible in the reviewed native page text. A typical household bill includes the fixed stock charge, meter/readiness-to-serve charge, and zone-specific commodity usage charge for roughly 5,000–7,000 gallons, plus any applicable online fee; customers should use the current statement because the Booster Zone and Lower Pressure Zone differ.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Montebello Land & Water Company bills potable water and does not publish a combined sewer/wastewater formula, winter average, sewer cap, or percentage tie-in in the reviewed rules. Sewer service, if separately charged, is administered by the applicable municipal or sanitation provider. The Company's stock, meter, and commodity charges should not be interpreted as including wastewater.
Meter and infrastructure notes
The current rules state that meters are read at regular intervals for periodic, opening, closing, and special bills, and bills show the current and previous readings, units, date, and service days. Each property parcel is generally assigned at least one meter, with individual metering required for dwelling units and commercial/industrial businesses; the company places meters inside the curb line in the parkway. The official materials do not identify an AMI/AMR vendor, hourly telemetry, or remote-read schedule, so the documented method is regular route meter reading and bi-monthly billing.
Emergency water support
Report a leak or water emergency
(323) 722-8654 is the official company contact for leaks, failure of delivery, complaints, billing, and service assistance. The current site does not identify a separate 24/7 emergency hotline; it states the office hours and the rules authorize emergency shutoff without notice. Call the published number and use 911 for immediate life-safety hazards.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Montebello Land & Water Company service territory in Montebello and adjoining Los Angeles County areas; active CWS PWS CA1910091
Montebello Land & Water Company is listed here as a private investor-owned utility (not-for-profit mutual water company). The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.