Suburban Water Systems - Glendora System

Provider briefing

How this utility’s billing works

Suburban Water Systems - Glendora System operates as a private investor-owned utility serving Glendora and adjacent San Jose Hills service-area connections in Los Angeles County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as CPUC-regulated two-block metered residential pricing under the San Jose Hills tariff area. Schedule SJ-1 lists 2026-applicable base rates of $4.391/$4.928 per CCF in Area 1, $4.569/$5.037 in Area 2, and $4.765/$5.446 in Area 3, with the block-1 breakpoint at 20 CCF and a 5/8 x 3/4-inch service charge of $16.55 per month. The exact tariff area is premise-specific; approved CPUC fees, water-offset charges, CAP surcharges or surcredits, and local charges may also apply.. Bills are generated monthly billing. the bill shows the billing date, past-due-after date, meter readings, ccf usage, service charge, water charge, applicable offsets, cpuc or local charges, and total current amount due. suburban states that one ccf equals 100 cubic feet, approximately 748 gallons, and fractions of a ccf are not charged., and a typical residential cost reference is Approximately $46-$58 for 5,000 gallons and $69-$84 for 7,000 gallons before city taxes, CPUC fees, water-offset charges, CAP surcharges, and other line items, using 6.684 and 9.358 CCF respectively, the $16.55 5/8 x 3/4-inch service charge, and the published San Jose Hills tariff-area range. The precise amount depends on the customer's tariff area and applicable adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Suburban bills the Glendora potable-water service under its CPUC tariff. Glendora sewer or wastewater charges may be imposed by the City of Glendora or another serving agency and may use a fixed charge, actual water use, a winter average, or a residential cap. They are not calculated by simply applying a universal percentage to Suburban's water charge; customers should review any separate sewer line and ask the serving agency for its current base and usage formula.

Meter and infrastructure notes

Suburban bills from customer meter readings and reports the current and prior readings and CCF usage on the bill. The reviewed Glendora system materials do not publish a uniform AMI deployment percentage or fixed route calendar; customers should use the bill's read dates, My Account usage history, and any alerts, and ask Suburban to confirm the exact meter technology and leak-monitoring capability for the premise. The SDWIS record identifies purchased treated water and active interconnections with the City of Glendora and Covina-area systems.