Suburban Water Systems - Whittier System (Whittier/La Mirada Service Area)

Provider briefing

How this utility’s billing works

Suburban Water Systems - Whittier System (Whittier/La Mirada Service Area) operates as a private investor-owned utility serving Whittier system serving Whittier and adjacent portions of Hacienda Heights, La Habra Heights, and unincorporated Los Angeles County areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as CPUC-regulated two-block metered residential pricing under the Whittier/La Mirada tariff family. Schedule WLM-1 lists 2026-applicable base rates of $3.864/$4.361 per CCF in Area 1, $4.106/$4.527 in Area 2, and $4.438/$4.815 in Area 3, with the block-1 breakpoint at 20 CCF and a 5/8 x 3/4-inch service charge of $16.55 per month. Approved CPUC fees, water-offset charges, CAP surcharges or surcredits, and applicable local-government charges may also appear.. Bills are generated monthly billing. the bill shows the billing date, past-due-after date, meter readings, ccf usage, service charge, water charge, applicable offsets, cpuc or local charges, and total current amount due. suburban states that one ccf equals 100 cubic feet, approximately 748 gallons, and fractions of a ccf are not charged., and a typical residential cost reference is Approximately $42-$55 for 5,000 gallons and $62-$75 for 7,000 gallons before local taxes, CPUC fees, water-offset charges, CAP surcharges, and other line items, using 6.684 and 9.358 CCF respectively, the $16.55 5/8 x 3/4-inch service charge, and the published Whittier/La Mirada tariff-area ranges. Exact cost depends on the premise's tariff area and approved adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Suburban bills the Whittier potable-water service. Sewer or wastewater charges may be imposed by the City of Whittier, La Habra Heights County Sanitation District, or another serving agency and may use a fixed charge, actual water use, a winter average, or a residential cap. They are not calculated by applying a universal percentage to Suburban's water charge; customers should review any separate sewer line and ask the serving agency for its current base and usage formula.

Meter and infrastructure notes

Suburban bills from customer meter readings and reports the current and prior readings and CCF usage on the bill. The reviewed Whittier system materials do not publish a uniform AMI deployment percentage or fixed route calendar; customers should use the bill's read dates, My Account usage history, and any alerts, and ask Suburban to confirm the exact meter technology and leak-monitoring capability for the premise. SDWIS lists active groundwater wells plus purchased and interconnection water from California Domestic Water Company, Metropolitan Water District, Whittier, La Habra Heights County Water District, and neighboring systems.