Payment channels

Pay Ventura County Waterworks District No. 1 (Moorpark)

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

855-844-0357

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Ventura County Water and Sanitation customer-service material identifies online and telephone InvoiceCloud payment but does not publish a verified text-to-pay keyword or enrollment sequence.

Mail-in address

Water & Sanitation, Payment Processing Center, PO Box 1470, Hemet, CA 92546-1470. Customers should return the payment stub with a check or money order payable as directed on the bill.

Counters, drop boxes, and office hours

Ventura County Waterworks District No. 1 customer-service counter, 6767 Spring Road, Moorpark, CA 93021. The reviewed bill identifies customer-service hours Monday-Friday, 9:00 a.m.-4:00 p.m.; it does not publish a complete drop-box schedule or a separate desk instrument list.

Accepted digital instruments

What you can use online

The official bill provides online InvoiceCloud payment and telephone payment; the reviewed material does not expose the complete current card, ACH, or e-check instrument list.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No verified 2026 InvoiceCloud convenience-fee amount was exposed in the reviewed official material.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Ventura County Waterworks District No. 1 (Moorpark) and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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