Public Water Authority
Victorville Water District
Serving Victorville
Population served
135,983
State system code
FIPS 06
Billing frequency
Monthly; the City’s billing-information page describes a monthly water minimum service fee and monthly consumption charge.
Provider briefing
How this utility’s billing works
Victorville Water District operates as a public water authority serving Victorville. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered HCF-based water service with a monthly meter-size minimum/service fee and volumetric water consumption fee; 1 HCF equals 748 gallons. The City approved a 2026 Water Rate Study on June 2, 2026 and set a July 21, 2026 public hearing for proposed water-rate and fee changes, so the final post-hearing schedule should be checked before quoting an exact current dollar rate.. Bills are generated monthly; the city’s billing-information page describes a monthly water minimum service fee and monthly consumption charge., and a typical residential cost reference is A dedicated this detail was not publicly posted. Victorville’s reviewed current pages explain the HCF calculation and rate-study status but do not expose the complete final post-July-2026 residential rate table needed for a reliable 5,000-7,000 gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City bills sewer use as a separate sewer-use fee for properties connected to the Victorville sewer system; septic properties do not receive that charge. The reviewed public billing page does not describe a winter-average formula or state a fixed percentage of metered water intake.
Meter and infrastructure notes
Water consumption is measured by a meter in HCF and billed monthly. The reviewed official pages do not identify AMI/AMR hardware, remote transmission, or the exact field-read schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. For a dedicated water emergency line; the City directs residential water, sewer, and sanitation emergencies to 911 or the service provider. Customer Service for water billing and account assistance is (760) 955-5001, with alternate water contact (760) 245-6424.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Victorville
Victorville Water District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.