Notice and timing
How delinquency is handled
Grace period after the due date
No grace period after the printed due date. The FY27 fee schedule states that the 10% late fee is assessed immediately if payment has not been received by the bill due date. YLWD mails a late-fee notice approximately two days after the bill is due as a reminder; the notice is informational and does not postpone the assessment.
Late-fee calculation
The adopted customer-service fee schedule imposes a late-payment fee equal to 10% of outstanding charges, assessed immediately when the bill is not paid by its due date. A late-fee notice is mailed approximately two days afterward. The same schedule lists $45 for a returned check and $45 for a rejected ACH. Customers should distinguish the late fee from the separate $15 Notice of Discontinuance fee and $50 shutoff fee.
Disconnection timeline
Day 0 is the billing date. The account is immediately subject to the 10% late fee after the printed due date passes. At day 37 from the billing date, YLWD posts a yellow Notice of Discontinuance on the door; the District describes this as a 72-hour notice before shutoff and lists a $15 notice fee. At day 44 from the billing date, if the balance remains unpaid or no approved arrangement applies, a representative is sent to discontinue service and the $50 nonpayment shutoff fee is charged. Re-establishing service costs $50 during business hours or $235 after hours, in addition to all amounts due.