Public Water Authority
Arapahoe County Water and Wastewater Authority
Serving Arapahoe County service area and Elkhorn Ranch in portions of Douglas and Elbert Counties
Population served
About 31,000 residents and business employees across approximately 4,000 accounts, according to ACWWA's official service description.
State system code
FIPS 08
Billing frequency
Monthly. ACWWA's rules describe monthly bills, monthly water readings, monthly volume charges, and monthly EFT deduction of the balance shown on the bill. Residential sewer averaging switches after March bills and returns to actual consumption after November bills.
Provider briefing
How this utility’s billing works
Arapahoe County Water and Wastewater Authority operates as a public water authority serving Arapahoe County service area and Elkhorn Ranch in portions of Douglas and Elbert Counties. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Inclining block tiers. The 2026 Appendix A lists a $50.25 monthly single-family water service fee, then $4.86 per 1,000 gallons for 0-4,000, $6.08 for 4,001-10,000, $7.59 for 10,001-30,000, and $9.50 above 30,000 gallons. All customers also pay a $26.50 monthly Water System Investment Fee per tap equivalent.. Bills are generated monthly. acwwa's rules describe monthly bills, monthly water readings, monthly volume charges, and monthly eft deduction of the balance shown on the bill. residential sewer averaging switches after march bills and returns to actual consumption after november bills., and a typical residential cost reference is Using the published 2026 water schedule, a 5,000-gallon single-family account has $50.25 service, approximately $19.44 for the first 4,000 gallons, approximately $6.08 for the next 1,000, and a $26.50 water-system-investment fee, for approximately $102.27 water before sewer. The exact combined bill depends on the current 2026 sewer volume and fixed rates on the Appendix A schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
ACWWA uses residential sewer averaging: after March bills, the prior winter's actual consumption is averaged and billed through summer; after November bills, sewer charges convert to actual consumption during winter. Customers without a separate irrigation meter are charged on indoor metered water, while separate irrigation water is excluded from the sewer average. The public FAQ explains the method, while the current 2026 Appendix A provides the applicable sewer schedule.
Meter and infrastructure notes
ACWWA reads and bills water usage monthly. The public pages reviewed do not identify a specific AMR/AMI manufacturer or remote-transmission schedule, but the leak policy compares the affected period with the three-year same-season consumption average.
Emergency water support
Report a leak or water emergency
(303) 790-4830 for ACWWA customer service and water-quality matters. The public pages reviewed do not publish a separate 24/7 emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Arapahoe County service area and Elkhorn Ranch in portions of Douglas and Elbert Counties
Arapahoe County Water and Wastewater Authority is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.