Payment channels

Pay BROOMFIELD CITY AND COUNTY OF

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Paymentus Corporation. Broomfield identifies Paymentus as its independent water and sewer payment partner; the linked quick-pay page accepts the account number from the bill and supports one-time payment without registration.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-855-442-6900. The automated line requires the utility account number and payment information, then provides a confirmation number. Broomfield states that the automated phone service has no additional fee.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. . Paymentus terms contain general consent language for account-related calls or texts, but Broomfield does not publish a local text-to-pay keyword, short code, or enrollment sequence on its official utility pages.

Mail-in address

Attn: Utility Billing, City and County of Broomfield, 1 DesCombes Drive, Broomfield, CO 80020. Paper-bill customers are instructed to include the remittance stub and use the pre-printed envelope addressed to the Wells Fargo processing center in Denver; the city also publishes the municipal address for direct mail.

Counters, drop boxes, and office hours

Water bills may be paid at the Community Assistance Center in the main lobby of the George Di Ciero City and County Building, One DesCombes Drive, Broomfield, CO 80020. The city accepts checks, money orders, Visa, MasterCard, American Express, and Discover; cash is accepted in person at that center. A white utility drop box near the Motor Vehicle entrance accepts checks and money orders only. The payment page does not publish a dedicated counter-hours schedule, so customers should confirm availability with Utility Billing at 303-438-6319 or the Community Assistance Center at 303-438-6390.

Accepted digital instruments

What you can use online

Visa, MasterCard, American Express, Discover, and electronic check or bank-account debit through Paymentus Quick Pay or the registered Customer Portal. Customers can also schedule recurring drafts from a credit or debit card or checking account, use bank online bill pay, and enable paperless billing. The live Paymentus portal also displays PayPal, PayPal Credit, and Venmo icons, but the city quick-pay instructions specifically guarantee the card brands and electronic-check method.

2026 transaction pricing

Convenience fees

No additional fee for Broomfield online or automated-phone water/sewer payments, according to the current official payment pages. Paymentus terms state that any service fee would be disclosed before authorization; the Broomfield pages reviewed identify the utility payment service as free.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by BROOMFIELD CITY AND COUNTY OF and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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