Payment channels

Pay Castle Pines North Metropolitan District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as ePayUB; the District's official billing page links directly to cpnmd.epayub.com.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(303) 688-8550 for a credit-card payment with a customer-service representative. The reviewed public payment pages do not publish a separate automated IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The reviewed CPNMD payment pages publish online card payment, ACH enrollment, paperless billing, mailed checks, office drop-off, and representative-assisted phone payment, but do not publish a Pay-by-Text keyword, short code, or text enrollment workflow.

Mail-in address

Castle Pines North Metro District, P.O. Box 645016, Dallas, TX 75264-5016. Customers should use the remittance address shown on the bill and include the bill stub with a check. The District office is at 7404 Yorkshire Drive, Castle Pines, CO 80108.

Counters, drop boxes, and office hours

Payments may be dropped at 7404 Yorkshire Drive, Castle Pines, CO 80108, on the northeast corner of Castle Pines Parkway and Yorkshire Drive; a secure after-hours drop box is outside the office door. Published business and after-hours contact procedures list Monday-Friday, 8:00 a.m.-4:30 p.m. The payment page specifies mailed checks and office drop-off, while credit/debit card payment can be handled by staff; cash and card are not accepted by mail.

Accepted digital instruments

What you can use online

The online portal accepts Visa, MasterCard, and Discover credit or debit cards. Customers can enroll in automatic withdrawals from checking or savings accounts through ACH. The page says e-check is coming soon and does not list Apple Pay, Google Pay, PayPal, or Venmo.

2026 transaction pricing

Convenience fees

Credit and debit card payments incur a 2.25% processing fee, both online and when a customer calls the office to pay by card. The District's ACH automatic withdrawal option is presented separately and does not carry that card percentage.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Castle Pines North Metropolitan District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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