Municipal Department
Manchester Water and Sewer Department
Serving Town of Manchester
Population served
51,198 people (EPA SDWA queue estimate for CT0770021)
State system code
FIPS 09
Billing frequency
Quarterly water and sewer billing; bills are based on meter readings and sewer is billed with water after the Eighth District merger.
Provider briefing
How this utility’s billing works
Manchester Water and Sewer Department operates as a municipal department serving Town of Manchester. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered cubic-foot consumption pricing. Rates as of July 1, 2026 are $5.36 per 100 cubic feet water and $7.87 per 100 cubic feet sewer, plus applicable meter service charges.. Bills are generated quarterly water and sewer billing; bills are based on meter readings and sewer is billed with water after the eighth district merger., and a typical residential cost reference is A dedicated this detail was not publicly posted. Manchester does not publish one universal household estimate and the bill depends on quarterly usage and service charge.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed by metered water consumption for ordinary accounts. The Town’s FAQ states it does not adjust a high sewer bill for ordinary leaks, but a pool-fill credit may be available with pool-volume documentation or leak/liner-repair documentation; residential bills are issued quarterly.
Meter and infrastructure notes
Meters are read on the Town’s billing cycle; the reviewed pages do not identify AMI/AMR technology or a transmission interval.
Emergency water support
Report a leak or water emergency
860-647-3111 24/7 emergency service for sewer backups, sewer main breaks, emergency water shutoffs and water main breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Town of Manchester
Manchester Water and Sewer Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.