Payment channels

Pay Broward County Water and Wastewater Services - BCWWS 1A

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as AccessBROWARD / Broward County WWS ePay. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

954-831-3250 for Broward WWS payment/customer service; emergency and county call-center routing may use 954-831-4000.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. Broward WWS publishes online account registration, automatic bank draft, and email contact but the reviewed BCWWS payment pages do not publish a water-bill text-to-pay keyword or SMS enrollment sequence.

Mail-in address

Water & Wastewater Services, Attention: Customer Service, 2555 West Copans Road, Pompano Beach, FL 33069 for service applications; the reviewed payment pages do not expose the exact remittance lockbox address for ordinary monthly checks.

Counters, drop boxes, and office hours

WWS customer payment centers are at 2555 West Copans Road, Pompano Beach, FL 33069, and 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313, generally Monday-Friday, 8:00 a.m.-5:00 p.m. The call center uses 2555 West Copans Road and operates Monday-Friday with a lunch closure. Broward also permits cash payments at Amscot locations. Customers should use the county’s payment-locations page for current accepted instruments and holiday exceptions.

Accepted digital instruments

What you can use online

AccessBROWARD WWS ePay accepts electronic check and credit card. Customers can register/link WWS accounts, view current bills, and make one-time payments; an automatic bank draft from checking or savings is available by authorization form. Broward’s payment options page also publishes phone payment through 954-831-3250.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed Broward WWS FY2026 rate schedule does not display the ePay card/e-check convenience fee. Any amount shown in AccessBROWARD checkout should control the transaction.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Broward County Water and Wastewater Services - BCWWS 1A and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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