Independent U.S. water utility directory · 2026 edition
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Municipal Department

City of Boynton Beach Utilities – Water, Wastewater, Reuse Water and Utility Billing

Serving Boynton Beach and neighboring municipalities/areas served by Boynton Beach Utilities

Population served

Approximately 112,000 utility customers across Boynton Beach, neighboring municipalities, and portions of unincorporated Palm Beach County

State system code

FIPS 12

Billing frequency

Monthly regardless of occupancy or water consumption. Bills include water, sewer, garbage, and stormwater where applicable and are due when rendered.

Provider briefing

How this utility’s billing works

City of Boynton Beach Utilities – Water, Wastewater, Reuse Water and Utility Billing operates as a municipal department serving Boynton Beach and neighboring municipalities/areas served by Boynton Beach Utilities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as FY2026 inverted/increasing block residential water rates. Inside-city residential water has a $16.32 monthly base per unit and commodity tiers of $2.19 per thousand gallons for 0–7,000, $3.91 for 7,001–14,000, $5.23 for 14,001–21,000, and $6.44 above 21,000. Inside-city residential sewer has a $24.46 base and $2.82 per thousand gallons up to 10,000; stormwater is $9.49 per ERU per month. Outside-city rates are higher and separately published.. Bills are generated monthly regardless of occupancy or water consumption. bills include water, sewer, garbage, and stormwater where applicable and are due when rendered., and a typical residential cost reference is Approximately $75.32 per month for an inside-city residential account using 5,000 gallons, before garbage and other optional charges: $16.32 water base plus $10.95 water consumption, $24.46 sewer base plus $14.10 sewer consumption, and $9.49 stormwater. A full bill may also include solid waste and other service charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Inside-city residential wastewater is a $24.46 monthly base charge plus $2.82 per thousand gallons for Tier 1 usage up to 10,000 gallons. Accounts without a water meter use a $44.18 sewer charge; outside-city residential/commercial sewer is $30.61 base plus $3.52 per thousand gallons up to 10,000. The current FY2026 schedule does not describe a winter-average calculation.

Meter and infrastructure notes

Boynton Beach is replacing approximately 23,000 meters beginning October 2024 with Sensus iPearl AMI meters. The older electronic-transmitter system has been in use since 2005; the new AMI provides real-time usage, immediate continuous-use/leak detection, and customer-service access to consumption data. Monthly bills are generated regardless of occupancy, while meter replacement proceeds by age/accuracy and neighborhood schedule.

Emergency water support

Report a leak or water emergency

561-742-6000 is the City-published customer and after-hours utility-issues number. For AMI/meter replacement assistance, call 561-742-6300 option 1; for after-hours meter-project assistance the City publishes 561-742-6430.

Reading this profile

A practical reference for Boynton Beach and neighboring municipalities/areas served by Boynton Beach Utilities

City of Boynton Beach Utilities – Water, Wastewater, Reuse Water and Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.

Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.

If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.