Municipal Department
City of Bradenton Utilities Customer Service – Water, Sewer and Reclaimed Water
Serving City of Bradenton
Population served
The City reports utility billing services for approximately 15,000 customers. The service area is the City of Bradenton, with city and outside-city rate schedules and reclaimed-water customers handled through the municipal utility billing system.
State system code
FIPS 12
Billing frequency
Monthly. Bradenton states that utility bills are produced within a 28–32 day billing schedule and that accounts are due within 20 days of the billing date.
Provider briefing
How this utility’s billing works
City of Bradenton Utilities Customer Service – Water, Sewer and Reclaimed Water operates as a municipal department serving City of Bradenton. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as FY2026 water uses a customer/base charge tied to meter size and location plus increasing block volume rates. Inside city limits, the published schedule charges $2.34 per 1,000 gallons for the first 3,000 gallons and $5.19 per 1,000 gallons over 3,000; outside city limits the corresponding rates are $2.92 and $6.49. The rate sheet also provides separate sewer, reclaimed-water, stormwater, franchise, tax, and meter-size charges and the City maintains a one-day-per-week irrigation restriction during the current regional water-shortage order.. Bills are generated monthly. bradenton states that utility bills are produced within a 28–32 day billing schedule and that accounts are due within 20 days of the billing date., and a typical residential cost reference is For an inside-city 3/4-inch-style base-charge example using 5,000 gallons, the FY2026 water component is approximately $43.16 when the $25.76 customer charge shown in the rate sheet is combined with three thousand gallons at $2.34 and two thousand at $5.19. The official rate sheet's wastewater base/volume line must be applied to the customer's sewer class; the City does not publish one universal all-services 5,000-gallon total because meter size, sewer class, stormwater, reclaimed water, and taxes vary.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Bradenton bills water and sewer on the same monthly utility statement but displays the components separately. The FY2026 rate sheet supplies separate sewer connection and monthly charges, including volume-based sewer rates and possible strength surcharges for BOD or suspended solids above domestic limits. The City code also authorizes a 200% excess-use drought surcharge during a formally declared water-shortage emergency on consumption above 70% of the customer's prior three-month average. No universal winter sewer-average formula is stated on the current Bradenton customer pages.
Meter and infrastructure notes
Bradenton reads and inspects water meters every 28–32 days, matching the monthly billing schedule. If a City employee suspects a leak, the customer may receive a door knock or blue hang tag. The public customer pages do not identify an AMI vendor, hourly cellular interval, or universal smart-meter rollout; the operationally documented method remains periodic meter reading and inspection.
Emergency water support
Report a leak or water emergency
(941) 708-6300, the City's Public Works & Utilities after-hours emergency/non-billing line. The answering service notifies on-call staff for water main breaks, water/sewer service emergencies, and related public-works issues. Billing questions use (941) 932-9434.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Bradenton
City of Bradenton Utilities Customer Service – Water, Sewer and Reclaimed Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.