Payment channels

Pay City of Clermont Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

404-282-5808 for telephone payments; utility customer-service office is 352-241-7320.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The City’s 2026 billing page describes online auto-pay and e-billing but does not publish a text-to-pay keyword or SMS enrollment sequence.

Mail-in address

City of Clermont Utility Billing, 685 W. Montrose Street, Clermont, FL 34711; the reviewed page also identifies mailed check or money-order payment but does not expose a separate lockbox address.

Counters, drop boxes, and office hours

Utility Billing Office, first floor of City Hall, 685 W. Montrose Street, Clermont, FL 34711. Customers may pay cash, check, money order, or card at the office; a drop box is at the City Hall entrance near the parking lot. The reviewed page does not state the current counter-hours schedule.

Accepted digital instruments

What you can use online

Online and phone e-check, debit card, and credit card. E-check is fee-free online effective February 1, 2026; card transactions carry a service charge. Online auto-pay is replacing the former direct-debit program.

2026 transaction pricing

Convenience fees

Card transaction fees apply; e-checking has no fee effective February 1, 2026. The reviewed City page does not state the current card dollar amount or percentage.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Clermont Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →