Municipal Department
City of Ocala Water Resources / Municipal Services
Serving City of Ocala municipal water and sewer service area
Population served
66,449 people (EPA SDWA queue estimate for FL3420922)
State system code
FIPS 12
Billing frequency
Billing frequency varies by service and statement period; the reviewed statement shows a metered service period and monthly-style utility billing. Confirm the customer's service schedule on the bill.
Provider briefing
How this utility’s billing works
City of Ocala Water Resources / Municipal Services operates as a municipal department serving City of Ocala municipal water and sewer service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered municipal water and sewer rates with base charges and usage charges. Ocala approved a 5.0% residential water-and-sewer rate increase effective October 1, 2025; current usage is charged by measured consumption and service classification.. Bills are generated billing frequency varies by service and statement period; the reviewed statement shows a metered service period and monthly-style utility billing. confirm the customer's service schedule on the bill., and a typical residential cost reference is The City states that for an average residential customer using 6,000 gallons per month, the October 2025 rate increase added approximately $4.33 per month. The reviewed public pages do not expose the complete resulting 2026 water-plus-sewer total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Ocala's statement separates sewer base and consumption charges. A sample statement shows a sewer base charge of $37.09 plus 300 cubic feet at $0.03600 per cubic foot; exact rates depend on service and current schedule. The reviewed materials do not describe a winter-average formula.
Meter and infrastructure notes
Ocala provides EyeOnWater, which exposes daily, weekly and monthly water usage and leak alerts. The reviewed pages do not identify the physical AMI/AMR vendor or fixed field-reading schedule.
Emergency water support
Report a leak or water emergency
(352) 351-6775 for leaks or water issues; (352) 351-6666 is the City's after-hours utility/emergency contact in the reviewed municipal-services materials.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Ocala municipal water and sewer service area
City of Ocala Water Resources / Municipal Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.