Payment channels

Pay City of Sunrise Public Service Utility Billing - Sunrise Springtree System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as City of Sunrise Customer Self Service (CSS) portal; the City also provides a one-time payment page at https://www.sunrisefl.gov/onetimepayment.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-866-335-0510.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Sunrise bill-payment and January 2026 rate-sheet materials document CSS web payments, one-time payments, recurring payments, and telephone payment, but do not publish text-to-pay enrollment keywords or a short code.

Mail-in address

City of Sunrise Public Service, 10770 W. Oakland Park Boulevard, Sunrise, FL 33351-6899; payment remittance is also listed as City of Sunrise, P.O. Box 31432, Tampa, FL 33631-3432.

Counters, drop boxes, and office hours

The reviewed Sunrise bill-payment page lists payment drop boxes available 24/7 at City Hall, 10770 W. Oakland Park Boulevard; Village Civic Center, 6800 Sunset Strip; and New River Civic Center, 60 Weston Road. The page provides electronic and mail options but does not publish a complete staffed-counter address/hour schedule or instrument matrix for each site; customers should verify current in-person service arrangements with Public Service at 954-746-3232.

Accepted digital instruments

What you can use online

Online and telephone payment support credit cards, debit cards, and electronic checks; the phone instructions list Visa, MasterCard, American Express, and Discover. The reviewed 2026 materials do not claim Apple Pay or Google Pay support.

2026 transaction pricing

Convenience fees

No service fee for online or telephone payments is stated on the January 2026 Sunrise rate sheet and bill-payment page.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Sunrise Public Service Utility Billing - Sunrise Springtree System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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