Municipal Department
City of Tallahassee Utilities - Water and Sewer
Serving Tallahassee and Leon County service area
Population served
200,480 people (EPA SDWIS active CWS PWS FL1370655)
State system code
FIPS 12
Billing frequency
Monthly; Tallahassee's published water, sewer, stormwater, budget-billing, and assistance programs are structured around monthly utility bills.
Provider briefing
How this utility’s billing works
City of Tallahassee Utilities - Water and Sewer operates as a municipal department serving Tallahassee and Leon County service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly metered increasing-block water rates. For a 5/8-inch meter, the water customer charge is $10.81 and the minimum monthly water bill is $17.18 including 25 ccfal units (100 gallons each); usage is $0.25484 per ccf for the first 50 ccf, $0.35054 for 51-150 ccf, and $0.44068 above 150 ccf. Customers outside city limits pay a 50% water surcharge.. Bills are generated monthly; tallahassee's published water, sewer, stormwater, budget-billing, and assistance programs are structured around monthly utility bills., and a typical residential cost reference is For a 5/8-inch in-city account using 5,000 gallons (50 ccf), the published water minimum is approximately $17.18 before sewer, stormwater, taxes, and other charges. The same bill includes a $25.26 sewer customer charge plus volume sewer charges, and a standard stormwater charge of $10.71, so the total depends on the account's sewerable consumption and service area.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Tallahassee charges a $25.26 monthly sewer customer charge and $0.80792 per ccf of metered sewer use. Residential sewer use is based on monthly metered water consumption up to a maximum; each April, the City calculates the maximum residential sewer charge from the highest water consumption among the four winter bills for December, January, February, and March, and that limit applies for the following 12 months.
Meter and infrastructure notes
The City sends customer alerts for continuous water use and provides usage monitoring, indicating digital/smart-meter leak detection capability. The reviewed pages did not identify the AMI vendor, exact transmission interval, or universal meter-read date.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Utilities customer operations at 850-891-4968 was verified, but a separately published 24/7 emergency leak hotline was not exposed in the reviewed pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Tallahassee and Leon County service area
City of Tallahassee Utilities - Water and Sewer is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.