Payment channels

Pay INDIAN RIVER COUNTY UTILITIES (2 WTPS)

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Indian River County Utilities online services portal; current public page does not name the payment processor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-833-677-8688 automated payment line; billing/customer service: (772) 770-5300

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. Indian River County publishes online account registration and automated phone payment but no text-to-pay keyword or enrollment workflow.

Mail-in address

Indian River County Utilities, P.O. Box 71323, Charlotte, NC 28272-1323.

Counters, drop boxes, and office hours

Vero Beach Customer Service Office: County Administration Complex, Building A, 1801 27th Street, Vero Beach, FL 32960; drive-through and office hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Sebastian Customer Service Office: Sebastian Corners Plaza, 1921 US Highway 1, Sebastian, FL; office hours Monday through Friday, 8:00 a.m. to 5:00 p.m. The County publishes online, phone, mail, and in-person options; exact cash/card/check acceptance should be confirmed with (772) 770-5300.

Accepted digital instruments

What you can use online

The official Pay Now page supports online account lookup and card payment; Indian River County also publishes account registration, autopay, and the 24-hour automated payment line. The current payment page does not enumerate all card networks or digital wallets, so use the payment instruments presented at checkout.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The current official Indian River payment pages reviewed do not state a 2026 online card or e-check convenience-fee amount.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by INDIAN RIVER COUNTY UTILITIES (2 WTPS) and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →