Public Water Authority
Orlando Utilities Commission - Water
Serving Orlando and Orange County service area
Population served
536,466 people (EPA SDWIS active CWS PWS FL3480962)
State system code
FIPS 12
Billing frequency
Monthly; OUC statement controls the service period.
Provider briefing
How this utility’s billing works
Orlando Utilities Commission - Water operates as a public water authority serving Orlando and Orange County service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water and wastewater charges under OUC/City schedules; the account can include water, sewer, stormwater, and electric services.. Bills are generated monthly; ouc statement controls the service period., and a typical residential cost reference is A dedicated this detail was not publicly posted. Total depends on OUC water, Orlando sewer, stormwater, meter, and usage charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City of Orlando bills the sewer portion of OUC water charges. Pool-fill, verified water-leak, and vacancy requests compare usage with normal consumption; eligible credits are applied to the sewer charge within one to two billing cycles.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI/AMR vendor or interval.
Emergency water support
Report a leak or water emergency
407-423-9018 for OUC service/emergency routing; call the City for sewer overflows.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Orlando and Orange County service area
Orlando Utilities Commission - Water is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.