Payment channels

Pay Town of Orange Park Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The verified payment page gives Utility Billing at (904) 278-3016 but does not identify a separate IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The Town’s verified payment page does not publish text-to-pay enrollment instructions or an SMS keyword.

Mail-in address

A dedicated this detail was not publicly posted. The official payment page identifies the Town office at 2042 Park Avenue, Orange Park, FL, but does not publish a separate 2026 remittance lockbox address.

Counters, drop boxes, and office hours

Utility Billing, 2042 Park Avenue, Orange Park, Florida; office hours are Monday-Friday, 8:00 a.m.-5:00 p.m. The verified payment page identifies the office and phone number (904-278-3016), but does not enumerate a separate drop box or all counter payment types.

Accepted digital instruments

What you can use online

The Tyler portal supports online utility-bill payment and account sign-in; the official page identifies credit-card payments and the Town’s rate page describes utility billing. The reviewed page does not enumerate every card network, ACH/e-check option, or mobile wallet.

2026 transaction pricing

Convenience fees

$3.75 is added to all credit-card payments through the municipal payment page; the reviewed page does not state a separate electronic-check fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Town of Orange Park Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →