Municipal Department
WEST PALM BEACH WTP
Serving WEST PALM BEACH
Population served
132000 people (EPA SDWIS 2026Q2 active CWS estimate for FL4501559)
State system code
FIPS 12
Billing frequency
Monthly. Active accounts are billed for water, wastewater, sanitation/recycling, stormwater, and applicable utility tax.
Provider briefing
How this utility’s billing works
WEST PALM BEACH WTP operates as a municipal department serving WEST PALM BEACH. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water usage in CCF/hundred-cubic-foot units plus fixed water service charges and a 10% utility tax on residential/general water service charge and usage. One CCF equals 748 gallons; the current rate schedule is service- and meter-specific.. Bills are generated monthly. active accounts are billed for water, wastewater, sanitation/recycling, stormwater, and applicable utility tax., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a universal 5,000-to-7,000-gallon total because the City’s 2025-2026 rate schedule, meter size, wastewater, sanitation, stormwater, and utility-tax components all affect the final bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed monthly with a fixed residential/general wastewater service charge and a usage component for the metered service; stormwater and sanitation are separate charges. The City’s bill explanation does not describe a winter-average sewer calculation.
Meter and infrastructure notes
Bills display previous and current meter readings, service dates, and CCF usage. The public pages describe meter readers and usage history but do not identify a universal AMI/AMR platform or transmission interval.
Emergency water support
Report a leak or water emergency
(561) 822-2210, the City’s 24-hour dispatch number for after-hours or water/sewer emergencies. The customer-service number for account issues is (561) 822-1300.
Official starting point
Choose the right next step
Reading this profile
A practical reference for WEST PALM BEACH
WEST PALM BEACH WTP is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.