Municipal Department
Dalton Utilities - Water Division
Serving Dalton, Whitfield County, and portions of Murray and Catoosa Counties
Population served
99,315 people (EPA SDWA active CWS queue estimate; utility site reports more than 37,000 customer accounts across all services)
State system code
FIPS 13
Billing frequency
Monthly; Dalton Utilities states that bills are issued monthly, with the billing date determined by service location. Payments are due within 10 days of the bill date.
Provider briefing
How this utility’s billing works
Dalton Utilities - Water Division operates as a municipal department serving Dalton, Whitfield County, and portions of Murray and Catoosa Counties. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. The reviewed current water and application pages explain monthly billing and drought-contingency sources but do not publish a complete 2026 residential water tariff table. A customer should obtain the current Dalton Utilities rate schedule for meter-size and usage charges.. Bills are generated monthly; dalton utilities states that bills are issued monthly, with the billing date determined by service location. payments are due within 10 days of the bill date., and a typical residential cost reference is A dedicated this detail was not publicly posted. A complete official 2026 water-only or water-and-sewer sample bill for 5,000-7,000 gallons was not published on the reviewed Dalton Utilities pages. The utility serves water and sewer on a monthly account, but the current tariff required to calculate a defensible total was not exposed in the public pages.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Dalton Utilities supplies both water and wastewater, but the reviewed public pages do not state whether residential sewer is based on metered water intake, a winter average, a flat percentage, a maximum cap or a separate flat charge. Customers should request the current water-and-wastewater tariff from customer service.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Dalton Utilities water pages do not identify AMI, AMR, transmission interval or a fixed meter-reading schedule. Billing is monthly, but the public material does not establish whether reads are remote or performed by field staff.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed Dalton Utilities water page publishes the main customer-service number 706-278-1313 but does not identify a separate 24/7 water-main emergency number. Call the published customer-service line and follow its after-hours instructions for a break or quality emergency.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Dalton, Whitfield County, and portions of Murray and Catoosa Counties
Dalton Utilities - Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.