Municipal Department
Fulton County Water Services – North Fulton County Water System
Serving North Fulton County, including Alpharetta, Roswell, Milton, Johns Creek, Duluth, Suwanee, and north-Fulton unincorporated areas
Population served
434,517 people (EPA SDWIS PWS ID GA1210005; 2026 active CWS record; EPA name: NORTH FULTON COUNTY).
State system code
FIPS 13
Billing frequency
Bi-monthly service charge and volume-charge schedule. Residential water use is billed using a winter-average baseline and seasonal conservation tiers; exact customer bill dates vary by account.
Provider briefing
How this utility’s billing works
Fulton County Water Services – North Fulton County Water System operates as a municipal department serving North Fulton County, including Alpharetta, Roswell, Milton, Johns Creek, Duluth, Suwanee, and north-Fulton unincorporated areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Inclining three-tier conservation structure for domestic customers from April 1 through October 31, based on the customer's November-March winter-average consumption. For 2026, the 5/8-3/4 inch water service charge is $11.25 per bill; conservation water rates are $4.74 per 1,000 gallons up to 130% of base use, $5.91 from 131%-200%, and $9.47 above 200%. Irrigation usage is $9.47 per 1,000 gallons.. Bills are generated bi-monthly service charge and volume-charge schedule. residential water use is billed using a winter-average baseline and seasonal conservation tiers; exact customer bill dates vary by account., and a typical residential cost reference is A precise 5,000-7,000 gallon estimate depends on the account's winter-average baseline and whether the bill is monthly or bi-monthly. At a 5/8-3/4 inch meter, the published 2026 service charge is $11.25 per bill; a 6,000-gallon bill using the lowest tier would add approximately $28.44 in water volume, plus $11.25 sewer service and $53.88 sewer volume, or about $104.82 per billing period before other charges. This is an illustrative calculation, not a guaranteed household bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Fulton County publishes a $11.25 sewer service charge per bill for a 5/8-3/4 inch meter and a 2026 sewer volume charge of $8.98 per 1,000 gallons. Water and sewer volumetric rates are applied through the county's account billing structure; the county's residential water tiers specifically use winter-average baseline consumption for seasonal conservation pricing.
Meter and infrastructure notes
Fulton County states that its monthly customer service fee covers meter reading, meter maintenance, and billing operations, while its bill shows usage history and a winter-average baseline. The reviewed pages do not identify a single AMI/AMR technology or hourly transmission schedule.
Emergency water support
Report a leak or water emergency
770-640-3040 for drinking-water emergencies in North Fulton County; North Fulton sanitary sewer emergencies use 404-612-3061. Fulton County notes that south-Fulton drinking water is generally provided by Atlanta and uses a different emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for North Fulton County, including Alpharetta, Roswell, Milton, Johns Creek, Duluth, Suwanee, and north-Fulton unincorporated areas
Fulton County Water Services – North Fulton County Water System is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.