Payment channels

Pay Henry County Water Authority

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud; the Authority's online-payment page identifies InvoiceCloud as a separate payment service.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The reviewed HCWA payment page identifies online and phone InvoiceCloud service but did not expose the current automated-payment number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified HCWA text-to-pay keyword or opt-in sequence was published.

Mail-in address

A dedicated this detail was not publicly posted. The reviewed HCWA online-payment extract did not expose a complete current remittance address.

Counters, drop boxes, and office hours

Henry County Water Authority is located at 1695 Highway 20 West, McDonough, GA 30253; the reviewed official extracts did not expose a complete current lobby, drive-through, drop-box, and accepted-payment matrix. Delinquent customers must contact the office before making an online payment because payment alone does not automatically prevent disconnection or restore service.

Accepted digital instruments

What you can use online

InvoiceCloud accepts check, debit card, or credit card through the online/automated payment service. The service fee is calculated and disclosed before completion, and InvoiceCloud keeps the processing fee rather than HCWA.

2026 transaction pricing

Convenience fees

InvoiceCloud service fee applies; the exact amount is calculated and disclosed before payment and was not fixed in the reviewed page.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Henry County Water Authority and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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