Alternative channels
Mail, text, and in-person payment instructions
Pay by text
A dedicated this detail was not publicly posted. No text-to-pay enrollment instructions were exposed in the reviewed NCWSA source.
Mail-in address
A dedicated this detail was not publicly posted. The accessible NCWSA FYE2026 budget confirms monthly utility billing but the public source pass did not expose the current remittance address.
Counters, drop boxes, and office hours
A dedicated this detail was not publicly posted. The public NCWSA budget and official site source were access-limited for customer-service location and hours. Customers should use the Authority's current contact page or bill for the verified office, drop-box, and desk-payment instructions.