Payment channels

Pay Paulding County Water System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Paulding County online payment service; vendor not identified in the reviewed 2026 pamphlet. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-855-570-0996, free automated phone payment system available 24/7 for Visa, Mastercard, Discover, or electronic check.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No Paulding County text-to-pay keyword or SMS payment workflow is documented. Customers can use the free automated phone system, online payment, PaySite kiosks, mail, drop box, or in-person office payment.

Mail-in address

Paulding County Water System, P.O. Box 168, Dallas, GA 30132. Customers should include the bill stub and account details; the drive-through depository accepts non-cash payments 24/7 and posts payments placed after 8:00 a.m. on the next business day.

Counters, drop boxes, and office hours

Paulding County Water System office and drive-through, 3844 Atlanta Highway, Hiram, GA 30141, Monday-Friday 8:00 a.m.-4:45 p.m. PaySite kiosks are also available. Office card payments require the cardholder's name and valid photo identification. A 24-hour depository is in the first drive-through lane; do not place cash in it.

Accepted digital instruments

What you can use online

The County's free automated phone system accepts Visa, Mastercard, Discover, and electronic check. Online payment and PaySite kiosks are also offered; exact card/digital-wallet options at each kiosk are not itemized in the 2026 pamphlet.

2026 transaction pricing

Convenience fees

The 2026 pamphlet calls the automated phone system free; it does not state a separate online or PaySite convenience fee. Customers should confirm any kiosk processor fee before completing payment.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Paulding County Water System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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