Municipal Department
County of Kauaʻi Department of Water
Serving Lihuʻe-Kapaʻa and Kauaʻi County
Population served
34,854 people (EPA SDWA queue estimate for HI0000400)
State system code
FIPS 15
Billing frequency
Monthly. The Department bills by 1,000 gallons and its automatic-bill-payment form authorizes monthly water-bill withdrawal.
Provider briefing
How this utility’s billing works
County of Kauaʻi Department of Water operates as a municipal department serving Lihuʻe-Kapaʻa and Kauaʻi County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed meter service charge plus volumetric gallons-based rates. The reviewed payment page explains that the service charge recovers infrastructure operating and maintenance costs; the complete current rate table was not exposed in the page text.. Bills are generated monthly. the department bills by 1,000 gallons and its automatic-bill-payment form authorizes monthly water-bill withdrawal., and a typical residential cost reference is A dedicated this detail was not publicly posted. No complete current Kauaʻi residential 5,000-7,000-gallon rate calculation was exposed in the reviewed payment page.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The County Department of Water’s reviewed customer-billing page addresses water charges and does not publish a sewer or wastewater calculation.
Meter and infrastructure notes
The Department bills by 1,000 gallons and provides customers with up to 13 months of usage history; the reviewed pages do not identify the meter technology or exact reading/transmission schedule.
Emergency water support
Report a leak or water emergency
808-245-5442 for billing questions; the reviewed page does not separately identify a 24/7 water-emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lihuʻe-Kapaʻa and Kauaʻi County
County of Kauaʻi Department of Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.