Independent U.S. water utility directory · 2026 edition
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Private Investor-Owned Utility

Veolia Water Idaho, Inc.

Serving Boise metropolitan service area and other Veolia Water Idaho service territories

Population served

Approximately 265,000 Boise-area residents are reported for the Veolia Water Idaho community system; the company also serves other Idaho service territories under Idaho Public Utilities Commission tariffs.

State system code

FIPS 16

Billing frequency

Monthly for general metered Boise-area service. The Idaho tariff summary states that Veolia bills new customers in the former Eagle Water area monthly; specific non-contiguous or flat-rate systems can have different approved billing arrangements.

Provider briefing

How this utility’s billing works

Veolia Water Idaho, Inc. operates as a private investor-owned utility serving Boise metropolitan service area and other Veolia Water Idaho service territories. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Metered seasonal increasing usage schedule: a monthly customer charge based on meter size plus a volumetric charge per 100 cubic feet (CCF). For the published 2025-approved Boise/Eagle-area schedule, the first 1.5 CCF is charged at $1.9206 per CCF, winter consumption above 1.5 CCF is $1.9206 per CCF, and summer consumption above 1.5 CCF is $2.4313 per CCF; summer is May 1 through September 30 and winter is October 1 through April 30.. Bills are generated monthly for general metered boise-area service. the idaho tariff summary states that veolia bills new customers in the former eagle water area monthly; specific non-contiguous or flat-rate systems can have different approved billing arrangements., and a typical residential cost reference is For the published 5/8–3/4-inch meter schedule, the customer charge is $13.81. At 5,000 gallons (about 6.684 CCF), the water-only estimate is approximately $23.78 in the winter or $26.43 in the summer before taxes, Idaho safe-drinking-water fees, and any separately billed sewer or city charges. The tariff’s worked 18-CCF example is $48.38 in winter and $56.81 in summer.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Boise wastewater is generally a separate City of Boise Water Renewal charge rather than a Veolia water volumetric charge. City sewer billing uses Veolia water-consumption data where available; residential sewer usage is based on a winter water average measured between approximately October 15 and April 15, while irrigation water is treated separately. Customers should consult the City of Boise sewer rate schedule for the current Water Renewal base and usage charges.

Meter and infrastructure notes

Veolia bills metered water from the customer meter in CCF units and prorates bills when a billing period crosses the May 1 seasonal-rate boundary. The reviewed current materials do not name a public AMI vendor or promise hourly transmissions; the MyWater portal provides account and consumption information, while the approved tariff controls the read and estimate process for the individual service territory.

Emergency water support

Report a leak or water emergency

Veolia customer service is (208) 362-7304. The 24-hour automated payment line is 1-888-608-6690; active water-main breaks, structural leaks, or water-quality emergencies should be reported through Veolia customer service and any local emergency dispatch route identified for the service address.

Reading this profile

A practical reference for Boise metropolitan service area and other Veolia Water Idaho service territories

Veolia Water Idaho, Inc. is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.

Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.

If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.