Private Investor-Owned Utility
Illinois American Water - Granite City
Serving Granite City
Population served
33,572 people (EPA SDWA queue estimate for IL1195030)
State system code
FIPS 17
Billing frequency
A dedicated this detail was not publicly posted. The reviewed pages do not state one current residential billing frequency.
Provider briefing
How this utility’s billing works
Illinois American Water - Granite City operates as a private investor-owned utility serving Granite City. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Illinois Commerce Commission tariff with fixed meter-size service charge, usage charges, riders, taxes, and volume-balancing adjustments. The Granite City schedule effective April 1, 2026 shows a 5/8-inch service charge of $37.44 and a 3/4-inch charge of $7.49 in the tariff table, plus applicable riders.. Bills are generated a dedicated this detail was not publicly posted. the reviewed pages do not state one current residential billing frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. The tariff provides service and sewer components but the reviewed text does not expose a complete current Granite City 5,000-7,000-gallon residential total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The Granite City tariff lists a $33.30 sewer service charge, no charge for the first 1,000 gallons, and $1.8978 per 1,000 gallons for the next and subsequent usage, plus applicable taxes/riders.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed tariff does not identify current meter technology or reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No separately labeled Granite City 24/7 water-emergency number was exposed.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Granite City
Illinois American Water - Granite City is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.