Payment channels

Pay Town of Brownsburg Utility Billing - Water Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

463-213-8152, automated IVR payment system.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No Brownsburg text-to-pay enrollment keyword was verified.

Mail-in address

Brownsburg Utilities, P.O. Box 7048, Group 3064, Indianapolis, IN 46207.

Counters, drop boxes, and office hours

Utility Billing Department, 61 N. Green Street, Brownsburg, IN 46112, Monday through Friday, 8:00 a.m. to 4:00 p.m. A 24/7 cash/check kiosk is behind Town Hall on Adams Street; a separate credit-card kiosk is also available.

Accepted digital instruments

What you can use online

Fee-free options include bank AutoPay, bank bill pay, mail, and the cash/check kiosk. InvoiceCloud online card payment and IVR are also available; the portal’s page does not enumerate card brands. Automatic bank draft is fee-free.

2026 transaction pricing

Convenience fees

Online credit-card payment carries a $2.95 third-party processing fee. The Town states it receives none of the fee. Bank-draft AutoPay is fee-free; returned payments carry a $27.50 NSF fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Town of Brownsburg Utility Billing - Water Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →