Municipal Department
City of Franklin Water Works
Serving Franklin
Population served
31,602 people (EPA SDWA queue estimate for KY1070144)
State system code
FIPS 21
Billing frequency
Monthly; Franklin code states that water bills are rendered monthly and are payable within 15 days.
Provider briefing
How this utility’s billing works
City of Franklin Water Works operates as a municipal department serving Franklin. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Base-charge plus uniform volumetric usage pricing. The latest published code schedule reviewed lists a residential base for the first 2,000 gallons and a per-1,000-gallon charge above that amount; city and county service areas have different rates.. Bills are generated monthly; franklin code states that water bills are rendered monthly and are payable within 15 days., and a typical residential cost reference is Using the latest published code schedule reviewed, an inside-city 6,000-gallon household would be approximately $47.24 for water and $34.09 for sewer, or about $81.33 combined. Those dollar amounts were last shown as effective in the older published schedule, so current 2026 confirmation is required before treating them as a current bill estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The published schedule uses a base sewer charge for the first 2,000 gallons and a separate per-1,000-gallon charge above that amount. Separate irrigation meters do not incur sewer charges, and the code provides a limited one-time swimming-pool-fill adjustment under specified documentation rules.
Meter and infrastructure notes
The City offers customer-requested rereads and historical data logging; the first two rereads per year are free, later requests are $50, and data logging is listed at $50 subject to equipment-related exceptions. The reviewed code did not identify AMR/AMI or the normal monthly route schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated 24/7 Franklin Water Works emergency number was verified in the reviewed official material.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Franklin
City of Franklin Water Works is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.