Public Water Authority
Henderson Water Utility - North System
Serving Henderson and North System service area
Population served
31,705 people (EPA SDWA queue estimate for KY0510188)
State system code
FIPS 21
Billing frequency
Monthly; Henderson's utility-billing division manages monthly billing for water, wastewater, and other municipal utilities, with a consistent monthly due date.
Provider briefing
How this utility’s billing works
Henderson Water Utility - North System operates as a public water authority serving Henderson and North System service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Inside-city 2026 water pricing combines a fixed water-and-wastewater charge by meter size with usage tiers: $3.67 per 1,000 gallons for the first 37,500 gallons and $2.80 above 37,500. North System purchased-water charges are tracked separately in the Commission's tariff material.. Bills are generated monthly; henderson's utility-billing division manages monthly billing for water, wastewater, and other municipal utilities, with a consistent monthly due date., and a typical residential cost reference is For a typical inside-city residential account with the smallest meter using 6,000 gallons, the published 2026 table implies $20.00 fixed water-and-wastewater charge plus $22.02 water usage and $44.10 wastewater usage, or approximately $86.12 before stormwater and other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The 2026 Henderson Water Utility table bills wastewater by metered water use: $7.35 per 1,000 gallons for the first 37,500 gallons and $5.34 above that, plus the meter-size fixed water-and-wastewater charge. The reviewed table does not describe a winter-average calculation.
Meter and infrastructure notes
The City Finance/Accounting division manages meter reading and general meter service, and bills monthly. The reviewed official pages did not identify AMR/AMI technology or the exact reading route schedule.
Emergency water support
Report a leak or water emergency
270-826-2824, Henderson Water Utility; the official Water Utility page states that water or sewer emergencies are answered 24/7/365.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Henderson and North System service area
Henderson Water Utility - North System is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.