Private Investor-Owned Utility
Kentucky-American Water Company
Serving Lexington and Kentucky American Water service territory
Population served
669,042 people (EPA SDWIS PWS ID KY0340250; 2026 active CWS record).
State system code
FIPS 21
Billing frequency
Generally monthly for residential accounts; route-specific bill dates and service periods appear on the statement.
Provider briefing
How this utility’s billing works
Kentucky-American Water Company operates as a private investor-owned utility serving Lexington and Kentucky American Water service territory. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Kentucky Public Service Commission tariff rates vary by customer class, meter size, and applicable service area; the PWS record does not establish a single uniform household tier schedule.. Bills are generated generally monthly for residential accounts; route-specific bill dates and service periods appear on the statement., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed official Kentucky materials do not publish one current 5,000-7,000 gallon household total that applies to every customer in this system.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Kentucky American Water may provide water while sewer is billed by a local city or sewer district. No universal wastewater formula can be safely assigned to the PWS without the customer's sewer issuer and tariff.
Meter and infrastructure notes
American Water's MyWater platform supports water-use tracking and alerts, but the reviewed Kentucky materials do not identify a system-wide AMI transmission interval or route-specific meter-reading calendar.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Use the current Kentucky American Water emergency/customer-service number on the bill or official Contact Us page. The reviewed hidden-leak page does not provide a dedicated emergency line.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lexington and Kentucky American Water service territory
Kentucky-American Water Company is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.