Municipal Department
Nicholasville Water Department
Serving Nicholasville and adjacent retail service area
Population served
35,266 people (EPA SDWA queue estimate for KY0570315)
State system code
FIPS 21
Billing frequency
Monthly. Nicholasville utility-billing information states that bills are due by the 10th of each month, with account reads affecting the utility-bill components.
Provider briefing
How this utility’s billing works
Nicholasville Water Department operates as a municipal department serving Nicholasville and adjacent retail service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly minimum-plus-volume tariff. The adopted schedule effective September 2025 lists a 3/4-inch service charge of $6.09, $5.12 per 1,000 gallons for the first 10,000 gallons, and $4.97 above 10,000; a later July 2026 schedule is identified in the City ordinance but its complete current values were not exposed in the reviewed text.. Bills are generated monthly. nicholasville utility-billing information states that bills are due by the 10th of each month, with account reads affecting the utility-bill components., and a typical residential cost reference is Using the published September 2025 tariff, approximately $31.69 per month for 5,000 gallons ($6.09 service charge plus five $5.12 thousand-gallon units), before sewer and any later July 2026 tariff adjustment.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Nicholasville bills water and wastewater utility charges through its municipal utility system. The reviewed wastewater rule states that a 10% penalty is added to each delinquent user-charge bill and that water and/or wastewater service may be disconnected when a bill is more than eleven days in default; the complete residential sewer rate table was not exposed.
Meter and infrastructure notes
Utility bills depend on water-meter reads, including reads supplied by Jessamine County Water District No. 1 for certain wholesale-related accounts. The reviewed official pages do not identify local AMR/AMI technology.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated 24/7 Nicholasville water-emergency number was exposed in the reviewed utility pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Nicholasville and adjacent retail service area
Nicholasville Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.