Municipal Department
City of Alexandria Utility Department - Water System
Serving City of Alexandria
Population served
66,798 people (EPA SDWA queue estimate for LA1079001)
State system code
FIPS 22
Billing frequency
A dedicated this detail was not publicly posted. A sample City statement identifies a bill cycle but the reviewed official web materials do not state a universal residential billing frequency.
Provider briefing
How this utility’s billing works
City of Alexandria Utility Department - Water System operates as a municipal department serving City of Alexandria. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Municipal metered water and sewer service under City rate schedules, with fees for water meters and sewer connections. The reviewed City rate-study materials do not reproduce a complete current 2026 residential block, seasonal or drought-surcharge table.. Bills are generated a dedicated this detail was not publicly posted. a sample city statement identifies a bill cycle but the reviewed official web materials do not state a universal residential billing frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed public materials do not expose the complete current water-plus-sewer calculation for a verified 5,000-7,000 gallon residential month.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City Utility Department administers water supply/distribution and sewerage collection/disposal. The reviewed official pages do not state whether residential sewer is tied to metered water, uses a winter average or uses a flat charge.
Meter and infrastructure notes
The reviewed City materials reference utility account billing and a sample statement's bill cycle, but do not identify AMI/AMR technology, remote transmission interval or a fixed residential reading schedule.
Emergency water support
Report a leak or water emergency
Water Department emergency: 318-473-1264. Wastewater emergency: 318-441-6240. General first-call service requests: 318-441-6231.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Alexandria
City of Alexandria Utility Department - Water System is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.